Help & frequently asked questions

What is MonDjangui?

An online marketplace where any seller (trader, craftsperson, service provider) presents their offers, and where customers compare and order near them.

How much does it cost?

For customers: free. For sellers: 500 FCFA per month (2 500 FCFA for 6 months, 5 000 FCFA for 12 months), after 30 days free. No commission on sales.

How do I pay the subscription?

In your seller area, under « Subscription », choose the duration (1, 6 or 12 months) and pay with MTN Mobile Money or Orange Money. Your subscription is extended automatically.

What happens if I don't renew?

Your listings are hidden but kept. They reappear as soon as you pay.

How does an order work?

The customer sends a request from the listing. The seller receives it in their area (and by email) with the customer's phone number, then contacts them to agree on delivery and payment.

Are purchases paid on MonDjangui?

No. The customer pays the seller directly (on delivery, by Mobile Money, etc.). Tip: never pay a seller you don't know in advance without guarantees.

How do I leave a review?

After placing an order on a listing, a review form appears at the bottom of it.

How do I report abuse?

Write to us at contact@mondjangui.com or on WhatsApp with the link to the listing.

Another question? Message us on WhatsApp.